Foodime
Foodime
Last updated: December 28, 2025
• Customer: Data Controller
• Foodime: Data Processor
Foodime processes personal data solely on documented instructions from the customer.
Foodime may process:
• Business contact details
• Call metadata (timestamps, duration)
• Audio recordings and transcripts (if enabled)
• Order-related metadata. No data is sold or used for advertising.
Foodime uses AI models to:
• Transcribe speech
• Interpret orders
• Route information to systems AI processing is used only to deliver the contracted service.
Foodime does not use customer data to train generalized AI models unless explicitly agreed.
The customer is solely responsible for:
• Informing end users of call recording or AI use
• Obtaining any required consent
• Lawful basis for processing
• Compliance with national call recording laws
Data is retained only for:
• Service delivery
• Legal and contractual obligations
• Quality assurance (limited retention)
Foodime implements appropriate:
• Access controls
• Encryption
• Logging and monitoring
• Incident response procedures
Foodime may use subprocessors (hosting, AI, telecom).
An updated list is available upon request.
Foodime classifies its AI systems as limited-risk AI systems under the EU AI Act.
Foodime
• Provides transparency regarding AI use
• Does not perform biometric identification
• Does not make legally binding decisions
• Keeps a human-in-the-loop model
The customer remains responsible for operational decisions.
Requests regarding personal data may be sent to:
📧 privacy@foodime.com
