Foodime
Foodime is a software-as-a-service (SaaS) platform providing:
• POS software
• Self-service ordering interfaces
• AI-assisted phone order handling
Foodime is a technology provider only and does not:
• Operate restaurants
• Act as an agent for the customer
• Make business decisions on behalf of the customer
Foodime uses artificial intelligence and automated systems that are inherently probabilistic and non-deterministic.
The customer expressly acknowledges and agrees that:
• AI-generated outputs may be inaccurate, incomplete, delayed, or incorrect
• AI systems may misunderstand speech, accents, noise, intent, or context
• AI outputs must be reviewed and validated by the customer
⚠️ Foodime makes no warranties regarding AI accuracy, reliability, or suitability for any purpose.
Foodime does not guarantee:
• Order accuracy
• Increased revenue
• Reduced staffing needs
• Customer satisfaction
• Regulatory compliance of customer operations.
All business outcomes remain the sole responsibility of the customer.
The customer is solely responsible for:
• Menu accuracy, pricing, allergens, and availability
• Monitoring and validating orders
• Training staff
• Informing end customers that AI may be used
• Compliance with consumer protection, food safety, marketing, and recording laws
• Services are provided on a subscription basis
• Fees are billed monthly in advance
• Prices exclude VAT unless stated otherwise
• Subscription tiers define feature access and usage limits
• Either party may terminate with one (1) month’s written notice
• Termination takes effect at the end of the current billing period
• No refunds for unused time
Foodime may terminate immediately for breach, misuse, or non-payment.
Foodime may integrate with third-party services (POS, telecom, payment providers).
Foodime:
• Does not control third-party systems
• Disclaims all liability arising from third-party failures
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
• FOODIME SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• TOTAL LIABILITY SHALL NOT EXCEED THE FEES PAID BY THE CUSTOMER IN THE PRECEDING TWELVE (12) MONTHS
-The customer agrees to defend, indemnify, and hold harmless Foodime and XIIA Ventures ApS from any claims arising from:
• Restaurant operations
• AI-generated errors
• Customer complaints
• Regulatory enforcement
• Data protection violations caused by customer actions
